92kpk Privacy Policy

1.Introduction

Welcome to the 92kpk Privacy Policy. This document explains how 92kpk ("the Platform", "we", "us") collects, stores, uses and protects the personal information of players who use our website and mobile application. It also tells you what rights you have regarding your own data and how to exercise them.

By registering an account on 92kpk or continuing to use the platform, you acknowledge that you have read this Privacy Policy and that you understand how your data is handled. If you have questions or concerns about anything in this policy, please get in touch with our support team before using the platform.

This policy covers all services offered through 92kpk, including sports betting on cricket, PSL, T20 internationals and football, casino games, slots, fish shooting games, live casino, deposit and withdrawal services in PKR, and customer support interactions.

2.Data We Collect

92kpk collects personal data in two main ways: information you provide directly when you register or use the platform, and information collected automatically when you browse or interact with the platform.

Information you provide directly:

• Full name and date of birth (for account registration and age verification)
• Contact details including mobile number and email address
• Login credentials — your username and encrypted password
• Identity verification documents when required for withdrawal processing
• Payment method details — such as your JazzCash or Easypaisa number, or bank account details for Raast and bank transfer transactions
• Communications you send to our support team, including chat messages and emails

Information collected automatically:

• Device information — device type, operating system version, browser type
• IP address and approximate location data
• Pages visited, features used, time spent on different sections of the platform
• Betting and gaming history — which sports, markets and games you interact with
• Session data — login times, logout times, session duration
• Cookie and tracking data as described in Section 6

3.How We Use Your Data

The personal data we collect is used for the following specific purposes:

We do not use your personal data for automated decision-making that would have a significant legal or financial effect on you without human review. If your account is flagged by our fraud or responsible gaming systems, a member of our team reviews the flag before any action is taken.

4.Payment Data and PKR Transactions

All financial transactions on 92kpk are processed in Pakistani Rupees (PKR). Payment data — including your JazzCash wallet number, Easypaisa details, Raast ID or bank account details — is handled with particular care.

92kpk does not store full card numbers or complete banking credentials on our own servers. Payment processing is handled by certified third-party payment processors who operate their own security infrastructure. When you make a deposit or request a withdrawal, your payment details are transmitted directly to the relevant processor using encrypted channels.

Transaction records — the amount, date, method and status of each deposit and withdrawal — are stored in your account history and retained for a minimum of five years for financial record-keeping purposes. You can view your full transaction history at any time in your account dashboard.

5.Sharing Your Data

92kpk does not sell, rent or trade your personal data to any third party for marketing or advertising purposes. We only share personal data in the following limited circumstances:

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive the transaction details necessary to process your deposits and withdrawals.
• Identity verification providers: When we are required to verify your identity for a withdrawal or account review, we may share relevant documents with a verification service provider.
• Fraud detection and security services: We may share IP addresses, device fingerprints and transaction patterns with fraud prevention partners to protect all players on the platform.
• Technology and infrastructure providers: Our hosting, database and security providers may have access to data as part of their service delivery, under strict confidentiality agreements.
• Legal and regulatory obligations: If we receive a valid legal request from a relevant authority requiring us to disclose certain data, we will comply within the limits of applicable law. We will notify you of any such request if we are legally permitted to do so.

All third parties we work with are required to handle your data securely and in accordance with applicable data protection standards. We do not permit our service providers to use your data for their own marketing or business purposes.

6.Cookies and Tracking

92kpk uses cookies and similar tracking technologies to keep the platform working smoothly and to understand how players use our services. A cookie is a small text file stored on your device when you visit the platform.

We use the following types of cookies:

• Essential cookies: These are required for the platform to function. They keep you logged in during a session, maintain your account state and ensure transactions are processed correctly. You cannot opt out of essential cookies without stopping your use of the platform.
• Preference cookies: These remember your settings — such as your preferred language or display options — so you do not have to reset them every time you visit.
• Analytics cookies: These help us understand which parts of the platform are most used, where players spend the most time and where technical issues may arise. Data collected through analytics cookies is aggregated and not linked to individual accounts.
• Security cookies: These help us detect suspicious login activity and protect your account from unauthorised access.

You can control non-essential cookies through your browser settings. Most browsers allow you to block or delete cookies from specific websites. However, blocking essential cookies will affect your ability to use the platform normally — for example, you may not be able to stay logged in.

7.Data Retention

We retain your personal data for as long as your account is active and for a period after closure to meet our operational and record-keeping obligations. The following retention periods apply:

• Account information (name, contact details, login credentials): retained for the lifetime of your account, plus a minimum of two years after closure.
• Transaction records (deposits, withdrawals, wagers): retained for a minimum of five years for financial record-keeping purposes.
• Identity verification documents: retained for as long as required to support the original verification purpose, and deleted once no longer needed.
• Support communications: retained for up to three years from the date of the interaction.
• Usage and analytics data: retained in aggregated, anonymised form indefinitely. Individual session data is deleted within 12 months.

When data is no longer required and the retention period has passed, it is securely deleted from our systems. You may request early deletion of certain data types — see Section 9 for details of your rights.

8.Data Security

92kpk takes the security of your personal data seriously. We use a combination of technical and operational controls to protect your information against unauthorised access, loss or misuse.

• Encryption in transit: All data transmitted between your device and our platform is encrypted using TLS (Transport Layer Security). Look for the padlock icon in your browser's address bar when using 92kpk.
• Encrypted password storage: Your account password is never stored in plain text. We use industry-standard hashing to ensure that even our internal team cannot read your password.
• Access controls: Access to personal data within our systems is restricted to staff who need it to perform their role. All access is logged and reviewed.
• Two-factor authentication: We strongly recommend enabling any additional verification options available in your account settings.
• Regular security reviews: Our systems and processes are reviewed regularly to identify and address potential vulnerabilities.

While we do everything reasonable to protect your data, no system is completely immune to risk. If you ever notice suspicious activity on your account — such as a login from an unrecognised device — please contact our support team immediately.

9.Your Rights Over Your Data

You have a number of rights regarding the personal data that 92kpk holds about you. You can exercise any of these rights by contacting our support team.

When you submit a data request, we will respond within a reasonable timeframe — typically within 30 days. In some cases, particularly for erasure requests, we may not be able to delete all data immediately if there are outstanding financial record-keeping obligations or an active investigation related to your account.

To exercise any of your rights, please contact our support team through live chat or at the email address displayed in the footer of this page. Please include your registered account details so that we can verify your identity before processing the request.

10.Children's Privacy

92kpk is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes a date of birth field, and we may request additional age verification at any time.

If you are a parent or guardian and you believe that a minor has registered an account on 92kpk, please contact our support team immediately. We will investigate and, if confirmed, close the account and delete the associated personal data as quickly as possible.

If you share your device with younger family members, please ensure that your 92kpk account is logged out when not in use and that your login credentials are not accessible to minors.

11.Third-Party Links

The 92kpk platform may occasionally reference third-party content providers — such as live game studios or sports data providers — whose services are embedded within our platform. These providers operate under their own privacy policies and security standards.

92kpk is not responsible for the privacy practices of third-party services embedded within the platform. We recommend that you review the privacy policies of any third-party provider whose services you use. If you have concerns about a specific provider, please contact our support team and we will do our best to clarify the data-sharing arrangements.

We do not link out to external websites from within the 92kpk platform for marketing or advertising purposes. Any third-party content you encounter on the platform is related directly to the games or sports data services we offer.

12.Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate, the services we offer or applicable data protection standards. When we make meaningful changes, we will update the "last updated" date at the top of this page.

For significant changes that materially affect how we use your data, we will send a notification to your registered email address or display an in-platform notice when you next log in. Your continued use of 92kpk after any update to this policy constitutes acceptance of the revised terms.

We recommend reviewing this page periodically. If you disagree with any update to this Privacy Policy, you may request account closure through our support team.

13.Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information is being handled, please reach out to our support team. We are available 24 hours a day, 7 days a week.

You can contact us through the live chat feature on the platform or by emailing us at the address listed in the footer of this page. For data-related requests, please state clearly what you are asking for — for example, "data access request" or "data deletion request" — and include your registered account details so we can verify your identity.